Privacy Policy

Updated: 10/9/2024

Introduction
CaptureHear ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy outlines how we collect, use, and safeguard your personal information when you use CaptureHear.com (the "Site") and related Services.

Information We Collect
We collect various types of information when you interact with our Site and Services:

  1. Personal Information: When you sign up for a demo, submit an inquiry, or engage with our Services, we may collect personal information, including but not limited to your name, email address, phone number, and practice details.

  2. Automatically Collected Information: We may automatically collect information about your device and usage when you visit the Site. This may include your IP address, browser type, pages visited, and time spent on the Site. We may also use cookies and other tracking technologies to enhance your user experience.

  3. Lead Data: As part of our Services, we may collect consumer information related to website visitors or individuals searching for hearing solutions in your area. This data is collected to generate leads for hearing practices.

How We Use Your Information
The information we collect is used in the following ways:

  • Service Provision: To deliver our lead generation and nurture automation services, including capturing visitor data and converting prospects into appointments.

  • Communication: To respond to inquiries, provide support, and communicate about updates or changes to the Site or Services.

  • Marketing: To send you marketing communications, promotions, or information about our services if you have opted in to receive them.

  • Improving User Experience: To analyze how our Site is used and improve its functionality and performance.

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our Services, such as mailing services and email automation tools. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also disclose your information when required by law or to protect our rights, property, or the safety of others.

Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve your browsing experience. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of the Site.

Data Security
We take data security seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices
You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Site. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in those emails.

Accessing and Correcting Your Information
You have the right to access and correct any personal information we hold about you. If you would like to review or update your information, please contact us at info@capturehear.com.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes signifies your acceptance of the revised policy.

Governing Law
This Privacy Policy is governed by the laws of the State of South Carolina, without regard to its conflict of law provisions.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@capturehear.com.